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CP Lab Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.cp-lab.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

We collect information from you when you place an order or contact us via email. Additionally when you make a purchase, we collect certain information from you, including your name, company name, postal address, email address, and phone number. We refer to this information as “Order Information.”

When you contact us via email, your name, email address and message text are stored in our ticket system.

All our orders are processed by third-party secure services and your sensitive payment information (such as credit card numbers) is never shared with us.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use personal information in the following ways:

To process your order;
To provide support;
To notify you about new releases of our software;
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

COOKIE POLICY

This website uses cookies. By using this website and agreeing to this policy, you consent to CP Lab's use of cookies in accordance with the terms of this policy. Cookies are small files sent by web servers to web browsers, and stored by the web browsers. Information stored in the cookie file is then sent back to the server each time the browser requests the information. This enables a web server to identify and track web browser usage and to support personalized functionality of the website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

GOOGLE COOKIES

We use Google Analytics and Google AdSense Advertising services on our website.

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on user's computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.

Learn more about how Google uses cookies here: https://www.google.com/policies/technologies/cookies/

Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.